Introduction
Welcome to Parfait (“Parfait,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, online marketplace, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreement”).
If you do not agree with these Terms, please do not access or use our Services.
1. Overview of Our Services
Parfait operates an online marketplace that connects customers with independent coffee roasters (“Roaster Partners”). Through our platform, you can discover, purchase, and receive coffee products directly from our Roaster Partners.
We facilitate transactions between you and the Roaster Partners but do not manufacture, package, or ship coffee products ourselves unless otherwise stated.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.
By using the Services, you represent that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement.
3. Account Registration
To make purchases or access certain features, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information;
- Maintain the security of your login credentials; and
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities under your account.
4. Orders and Payments
a. Order Processing
When you place an order, you authorize Parfait to share your order details (such as name, address, and selected products) with the Roaster Partner fulfilling your purchase. Each Roaster Partner is responsible for roasting, packaging, and shipping your order.
b. Payment
Payments are processed securely through third-party payment processors. By submitting payment information, you authorize us (and our payment partners) to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.
c. Pricing and Availability
Prices, product descriptions, and availability may change at any time without notice. Parfait reserves the right to correct any pricing errors, cancel orders, or refuse service at its discretion.
5. Shipping, Returns, and Refunds
Shipping times and delivery methods are managed by our Roaster Partners. Estimated delivery times are provided for convenience but are not guaranteed.
Returns and refunds are subject to our Return Policy (if applicable) and the policies of the individual Roaster Partner fulfilling your order. Please contact us at hello@parfait.la for assistance.
6. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:
- Use the Services for any fraudulent or deceptive purpose;
- Interfere with or disrupt the operation of the Services;
- Attempt to gain unauthorized access to our systems;
- Reverse engineer, decompile, or modify any part of the Services; or
- Use automated systems (such as bots or scrapers) to access or collect data.
We reserve the right to suspend or terminate your account for violations of these Terms.
7. Intellectual Property
All content, trademarks, logos, and materials available through the Services (collectively, “Parfait Content”) are owned or licensed by Parfait or our partners and are protected by copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes. No other rights are granted.
8. Third-Party Partners and Links
Our Services may include links to third-party websites or services, including those of Roaster Partners and payment processors. Parfait is not responsible for the content, products, or practices of third-party sites. Use of third-party services is at your own risk and subject to their respective terms and privacy policies.
9. Disclaimers
The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Parfait does not guarantee that:
- The Services will be uninterrupted or error-free;
- Products will meet your expectations; or
- Any information provided is accurate or complete.
10. Limitation of Liability
To the maximum extent permitted by law, Parfait and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of (or inability to use) the Services or any products purchased through them.
Our total liability to you for any claim arising from the Services shall not exceed the total amount you paid to Parfait in the three (3) months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Parfait, its affiliates, and their respective officers, directors, and employees from and against any claims, damages, liabilities, costs, and expenses arising from your:
- Use of the Services;
- Violation of these Terms; or
- Infringement of any third-party rights.
12. Termination
We may suspend or terminate your account and access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
You may terminate your account by contacting us at hello@parfait.la.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
14. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date indicates the most recent version. Continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Parfait
hello@parfait.la
312-835-6048
